Trouble tickets
Trouble tickets tell the owners of a machine that something is wrong with it, so they can put it right.
Report a problem
Something broken, unsafe, misconfigured, or out of consumables? Tell the people who look after it. You don't need to log in: give your email address and you'll get a confirmation.
Active trouble tickets
Members can see what's open, and follow the problems they've reported.
What you hear about
Which areas and machines you are told about, and whether that reaches you as it happens or in a summary.